returns made to Fleeman Anderson & Bird Corp must receive
a RMA number (Return Authorization Number) from us before
sending back to us. Items may be returned to us
for a refund only if the item is in new unopened condition.
The request for the RMA must be within 7 days of delivery of
the order. Items returned for refund will be charged a 5%
restocking fee to cover our merchant and shipping supply expenses.
once opened may not be returned unless the item is defective.
This includes but is not limited to all Cisco, Proxim and
Linksys products. Open retail packages may not be returned as
these returns are not accepted by Cisco, Proxim or Linksys.
Do not send
amplifiers, Cisco Aironet Products, any retail packaged
product, sector antennas etc without enclosing them in another
package prior to sending them. These items will be returned at
your expense and are not eligible for a refund.
Items that can
not be returned include:
to length cable
after 7 days up to 30 days will be honored only if the item is
in new and unopened condition and has all documentation,
packaging and parts. Returns in the 8 - 30 day period will be
charged a 20% restocking fee. Returns in this time frame are
eligible for exchange or store credit. No refunds will be
given for returns requested after the 7th day from delivery.
to us that fall outside or have not received a RMA number are
subject to return at your expense. If you have paid with a
method other than a credit card, your item will be held until
shipment is paid for in advance.
are not negotiable by our staff.
Return packages must be sent
pre-paid shipping, COD packages will not be accepted.
Shipping costs are not eligible for refund.
RMA's are never issued on the phone. To obtain a authorization, you have to fill this form out.