Terms and conditions
Terms and Conditions
RISK OF LOSS
All items purchased from Fleeman Anderson & Bird Corp (FAB) are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. All packages will be appropriately insured to protect your purchase. Our default carrier for shipments within The U.S.A. (domestic) as well as for shipments outside of The U.S.A. (international) is United Parcel Service (UPS). Shipments to APO & FPO addresses will default to The United States Postal Service (USPS), using Priority Mail service. Customers may request FAB use their shipping account information for shipments. FAB will attempt to accommodate this request, however this may not always be possible as we occasionally ship orders from Manufactures who will not allow the use of third party shipping accounts. In this case we will notify the customer with the cost of shipping based on the quote we receive. Domestically we will ship with UPS, FedEx and USPS Priority or Express Mail Service (EMS). Internationally we will ship with UPS, FedEx and USPS EMS only.
Items returned to FAB by the shipping carrier as a result of customer error, or inability for the carrier to make delivery to the address provided will be the responsibility of the customer to pay for return shipping of the carrier to FAB. This will be charged to your on file credit card. If the error was on the part of FAB Corp we will cover return shipping charges to us and back to you again. If the customer provides a incorrect or incomplete address, the customer may be assessed a $12.50 address correction charge as imposed by FedEx, UPS, or whatever charge is imposed by your selected carrier. This will be billed to the customers on file credit card (this only applies to errors made by the customer).
Domestic customers wishing to use their own shipping account number, will be assessed a $5.00 handling charge. International customers wishing to use their own shipping account number will be assessed a $10.00 handling charge. If for any reason we are charged for your shipment, incorrect account number, refusal to pay for shipment by you, etc, we will charge your on-file credit card for the amount we are charged for your shipment.
Returned checks that have not been honored by the customer's bank fall 100% to the responsibility of the customer. All returned checks fall under the jurisdiction of the laws for the State of Florida and will be assessed a $25.00 or 5% service fee whichever is the higher of the two dollar amounts. FAB Corp will take any and all measures to ensure returned checks are paid. This includes but is not limited to charging previously used charge cards, legal action civil and criminal as well as liens. Use of a check to pay for services constitutes your agreement to these terms.
PRICING & SHIPPING DISCREPANCIES
Pricing and shipping discrepancies must submitted within 30 days of your initial order. You agree that all amounts charged if not contested within 30 days are true and correct. You agree that all shipments not contested within 30 days are fulfilled and complete.
Individual term accounts, (ie Net 15, Net 30, etc) are subject to the terms and conditions stated in each customers credit application as well as terms listed on each invoice. Term accounts which are past due are subject to a 18% APR on all overdue balances. In the event a term account goes unpaid we reserve the right to use any means to collect including charging any previously used credit cards that we have on file to pay for past due balances.
In some situations FAB may be charged duties by your local government for international shipments. Customs duties, brokerage fees, etc are 100% the responsibility of the customer. FAB has no control over these fees and cannot be held responsible for them. These fees are set by the respective country you are in along with the shipping company. Typically UPS, FedEx or any other courier used will collect this from you at the time of delivery. However sometimes they are unable to do so for any number of reasons and we are charged duties for your package. In this event, we will pay the duties owed however your on file charge card will be used to pay these taxes. The amount of any such charges will be the exact dollar amount charged by the carrier to us. When this occurs you will be notified by e-mail and a copy of the customs charges will be attached.
On a different note about customs duties. Occasionally we are asked to declare a package with a lower value than what you paid. Sometimes we are asked to mark the package “gift” or “sample” so the buyer can avoid paying duties. For us to do this is illegal and puts us at risk as well as the party requesting this. As such we will not falsify any documentation under any circumstance, so please do not ask us to do so.
FAB Corp respects your privacy. The information you enter on our secure servers are for the internal use of FAB Corp and its affiliates. Our full privacy statment is available at Our Privacy Statement Page.
ORDER CHANGES or CANCELLATIONS
You may request that we change or cancel your order as long as we have not processed your order already. Please notify us of any changes by telephone at 727-853-0256 or by e-mail to our firstname.lastname@example.org address. As we are a e-commerce company, we do not have a phone staff, but messages are reviewed for changes or problems. Be sure to leave an e-mail address to contact us. We can not guarantee changes or cancellations to orders once the order has been submitted by you. If the order has been processed your only recourse is to request a RMA following the guidelines for the same.
Fleeman Anderson & Bird Corp attempts to be as accurate as possible. However, Fleeman Anderson & Bird Corp does not warrant that product descriptions, prices or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Fleeman Anderson & Bird Corp itself is not as described, your sole remedy is to return it in unused condition. This includes but is not limited to, gain, size, features, etc.
As with any other reseller of product, FAB Corp does not manufacture the products it sells to our customers. Items are received from the manufactures and sold as we receive them. FAB Corp does not test items received from manufactures prior to sending out product.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY FLEEMAN ANDERSON & BIRD CORP ON AN "AS IS" AND "AS AVAILABLE" BASIS. FLEEMAN ANDERSON & BIRD MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, FLEEMAN ANDERSON & BIRD CORP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FLEEMAN ANDERSON & BIRD CORP DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM FLEEMAN ANDERSON & BIRD CORP ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. FLEEMAN ANDERSON & BIRD CORP WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
By visiting Fleeman Anderson & Bird Corp you agree that the laws of the state of Florida, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Fleeman Anderson & Bird Corp or its affiliates. It is agreed that soul jurisdiction for any disputes or legal actions between Fleeman Anderson & Bird Corporation and any other party does reside with the court system in Hillsborough County, in the State of Florida.
Any dispute relating in any way to your visit to Fleeman Anderson & Bird Corp or to products you purchase through Fleeman Anderson & Bird Corp shall be submitted to confidential arbitration in Hillsborough County, Florida, except that, to the extent you have in any manner violated or threatened to violate Fleeman Anderson & Bird Corp intellectual property rights, Fleeman Anderson & Bird Corp may seek injunctive or other appropriate relief in any state or federal court in the state of Florida, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies. We reserve the right to make changes to our site, prices, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. We reserve the right to deny any sale at our sole discretion.
Unfortunately, at this time FAB Corp does not offer a price matching policy. We post our current lowest available prices on the web site for all customers. PRICES ARE NOT NEGOTIABLE.
RESELLERS & DISTRIBUTORS
FAB Corp does not offer discounts based on the fact that you are a reseller or distributor. Discounts are offered for volume purchases only at the time of purchase. We do not extend discounts or samples on promised volume purchases (i.e. You indicate you will buy 50 amps, however you want the 50 amp price for the first one to try it.) We do not offer samples of our products for review.
WIRELESS USER GROUPS ET AL
FAB Corp offers many wireless user groups discounts based on pre-arranged agreements between FAB and the specific groups. Please make sure you let us know where you found us from, there is a chance it might save you some cash!
RETURN / RMA POLICY
Any returns made to Fleeman Anderson & Bird Corp must receive a RMA (Return Merchandise Authorization) Number from us. You may request an return at 727-853-0256. Items may be returned to us for a refund only if the item is in new unopened condition. The request for the RMA must be within 7 days of delivery of the order. Items returned for refund will be charged a 5% restocking fee to cover our expenses, such as merchant fees, packing materials, etc.
- Retail packages once opened may not be returned unless the item is defective. This includes but is not limited to all Ubiquiti, MikroTik, PolyPhaser, Times Microwave products.
- Do not send any retail packaged products, or antennas, (exception for 15.4dBi omnidirectional antennas, there tube is designed for direct shipping), etc without enclosing them in another package prior to sending them. These items will be returned at your expense and are not eligible for a refund.
- Return requests after 7 days up to 30 days will be honored only if the item is in new and unopened condition and has all documentation, packaging and parts. Returns in the 8 - 30 day period will be charged a 20% restocking fee. Returns in this time frame are eligible for exchange or store credit. No refunds will be given for returns requested after the 7th day from delivery.
- If you received free shipping due to a promotion or for any reason and need to return a product. The cost of the original shipping fee will be deducted from your refund.
- Items returned to us that fall outside or have not received a RMA number are subject to return at your expense. If you have paid with a method other than a credit card, your item will be held until shipment is paid for in advance.
- Restocking fees are not negotiable by our staff.
- Return packages must be sent pre-paid shipping, COD packages will not be accepted. Shipping costs are excluded from any refund of purchase.
- Under NO circumstances will returns or cancellations be accepted for custom cables, cable cut to length, open retail packaged items or special order items.